Ordering process

About membership registration

You can register as a member here . You can also register as a member by adding your customer information and setting a password when shopping.

Payment Methods

You can choose from credit card, bank transfer, convenience store payment, Rakuten Pay, PayPay, ApplePay, and GooglePay.

• About bank transfers

  If you are paying by bank transfer, we will require payment in advance.
  Please transfer the payment to the account below, and we will ship the product after confirming the payment.

  Bank transfer details
  Please transfer to the account below.
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  Rakuten Bank Second Branch (Branch number: 252)
  Account type: Regular account number: 7607623
  Name: Bushizo (Ka
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  *Please note that bank transfer fees are the responsibility of the customer.
  *The total amount to be paid is as follows:
  Transfer amount: (total product price) + (shipping fee) + (transfer fee)
  Bank transfer fee: Please check at the time of transfer.
  *We will arrange for the product as soon as we confirm your payment.

• About credit card payments

  The cards that can be used are JCB, VISA, MasterCard, Diners Club, and American Express.
  Payment is only accepted in one lump sum.

  Please be aware of this in advance.

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• Convenience store payment (prepayment)

• Please bring your payment slip or transfer number and pay at the convenience store terminal or cash register.
  Your payment number will be included in the order confirmation email you receive when you place your order.
  You will need this number to make payment, so please make a note of it when you go to the convenience store.
• Please note that the name of the payee on the receipt, which is your "customer copy," will be "DEGICA."
• Please be sure to keep the original receipt and payment slip issued when you complete payment at a convenience store. (If you cannot confirm proof of payment, we may not be able to provide support after your purchase.)

• 【remarks】
  ・A handling fee will be charged. Please bear this fee yourself.
  ・We will begin shipping or production after confirming your payment.
  

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Shipping Fee

Please refer to the relevant region.

*Can only be selected when purchasing "Small items (A4 size, weight up to 4kg)" as a single item.

Nationwide flat rate of 430 yen

Cancellations, returns and exchanges

If you wish to return or exchange an item, please contact us within 7 days of receiving the item. If the return or exchange is due to our fault (such as a shipping error, a defective or damaged item upon arrival, etc.), we will exchange the item at your expense.

If the size does not fit, we will exchange it for a new one. (In the case of armor, we may need to adjust the size.) We will provide you with the address we specify, so please return the product with prepaid shipping. (We will cover the shipping costs for the replacement product.) However, please note that we cannot accept returns on products with embroidered names.

In the case of returns or exchanges due to customer reasons (e.g., wanting to change the color, wanting to exchange for a different product, no longer needing the product, etc.), the customer will be responsible for all shipping costs for returns and re-shipment.

■Refund method

The product price you paid at the time of purchase will be refunded by bank transfer to the bank account you specify.

■Notes regarding returns and exchanges

We cannot accept returns or exchanges for the following products:

• Name-engraved, embroidered, and custom-made products
• Products that have been delivered more than 7 days ago
• Products that have been used once
• Products that have been soiled or damaged by the customer

*Please contact us first before returning an item. As a general rule, we cannot accept returns sent with COD charges if you do not contact us first. Please be sure to contact us first to let us know that you wish to return an item.

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