Shopping Guides

Shopping Guide – BUSHIZO

Shopping Guides

Everything you need to know about ordering from Japan

How to Order
Membership
Payment Methods
Shipping Fees
Delivery Time
Cancellations & Returns
Contact Us

How to Order

Choose Your Item

Browse each product page to review images, colors, materials, and sizing details.

Add to Cart

Click "Add to Cart" once decided. Continue shopping or proceed to checkout.

Complete Checkout

Enter your shipping address, select a delivery method, and choose your payment option. No account required — guest checkout is available. Review your order carefully before confirming.

Order Confirmation Email

A confirmation email will be sent to your address, usually within the next business day. If you do not receive it, please contact our customer support.

Membership

A free member account can be created here. You may also register during checkout by adding a password to your shipping information. Membership is optional — orders can be placed without an account.

Payment Methods

The following payment methods are available for international orders:

(I.e.

Credit Card

Rakuten Pay

📱

PayPay



Apple Pay

Google Pay

Credit Card Details

We accept JCB, VISA, Mastercard, Diners Club, and American Express. All payments are charged as a single lump-sum.

Shipping Fees

Shipping costs vary based on the weight of your order and your destination region.
The applicable rate will be calculated and displayed at checkout before you confirm your order.

For details on international shipping zones and rates, please visit our Global Shipping Guidance page.

Delivery Time

Estimated delivery times shown on individual product pages are for reference only and are not guaranteedPlease allow for a potential lag of several weeks when planning your purchase. We appreciate your patience and understanding.

Cancellations, Returns & Exchanges

Return & Exchange Window

If you wish to return or exchange an item, please contact us within 7 days of receiving your order.

Our Error / Defective Items

If we sent the wrong item or it arrived damaged or defective, we will cover all return shipping costs and arrange a replacement at no extra charge.

Sizing Issues

If the size does not fit, we will arrange an exchange (protective equipment may be adjusted rather than replaced). Please return the item at your own expense to our designated address — we will cover shipping costs for the replacement.

Customer-Initiated Returns

For returns due to a change of mind (color change, different product, no longer needed, etc.), all shipping costs for both the return and re-delivery are the customer's responsibility.

Items Not Eligible for Return or Exchange

Items with custom name engraving, embroidery, or made-to-order products
Items returned more than 7 days after delivery
Items that have been used
Items damaged or soiled by the customer

Please contact us before sending any return. Returns sent without prior notice may not be accepted.

Contact Us

For any inquiries, please reach out via our contact form. We will respond as promptly as possible.

Send us a message →

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Shopping Guides

Shopping Guides

Contents

How to Order

Choose Your Item

Add to Cart

Complete Checkout

Order Confirmation Email

Membership

Payment Methods

Credit Card Details

Shipping Fees

Delivery Time

Cancellations, Returns & Exchanges

Return & Exchange Window

Our Error / Defective Items

Sizing Issues

Customer-Initiated Returns

Items Not Eligible for Return or Exchange

Contact Us